PRIVACY POLICY

Effective Date: June 6, 2025
Last Updated: June 6, 2025

1. COMPANY INFORMATION

Zollex d.o.o.
Address: Poslovna cona A 10, 4208 Šenčur, Slovenia
Registration Number: SI35660546
Phone: +386 4 502 07 10
Email: info@zollex.com

2. INTRODUCTION

This Privacy Policy explains how Zollex d.o.o. (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or contact us through our contact form. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Slovenian data protection laws.

3. INFORMATION WE COLLECT

3.1 Contact Form Information

When you contact us through our website contact form, we collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Company name (if provided)
  • Message content

3.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Date and time of access

3.3 Cookies and Similar Technologies

We use cookies to improve your browsing experience. See our Cookie Policy for detailed information.

4. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

4.1 Legitimate Business Interests

  • Responding to your inquiries and contact requests
  • Providing information about our automotive products
  • Improving our website functionality and user experience
  • Analyzing website traffic and usage patterns

4.2 Legal Compliance

  • Meeting legal and regulatory requirements
  • Maintaining business records as required by law

5. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

  • Legitimate interests (Article 6(1)(f) GDPR): For business communications and website improvement
  • Consent (Article 6(1)(a) GDPR): For cookies and optional contact information
  • Legal obligation (Article 6(1)(c) GDPR): For record keeping and compliance

6. DATA SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who help us operate our website (hosting, analytics)
  • When required by law or legal process
  • To protect our rights, property, or safety

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact form submissions: 3 years from last contact
  • Website analytics data: 26 months
  • Cookies: As specified in our Cookie Policy

8. YOUR RIGHTS UNDER GDPR

You have the following rights regarding your personal data:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent for cookie usage

To exercise these rights, contact us at info@zollex.com.

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

10. INTERNATIONAL DATA TRANSFERS

We primarily process data within the European Union. If data is transferred outside the EU, we ensure adequate protection through appropriate safeguards.

11. CHILDREN’S PRIVACY

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

13. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

  • Email: info@zollex.com
  • Phone: +386 4 502 07 10
  • Address: Poslovna cona A 10, 4208 Šenčur, Slovenia